InFirst Federal Credit Union recognizes and respects the privacy of its members and other users of its Web site resource. We are committed to protecting information on and within our Web site resource with the same safety and confidentiality standards utilized in the transaction of all InFirst Federal Credit Union interactions.
InFirst FCU is committed to making financial products and services available that will enable you to meet your financial needs and reach your financial goals. Protecting personal information and using it in a manner consistent with your expectations is a high priority for everyone associated with our credit union.
As a member of our credit union, you also have a responsibility to safeguard your financial information.
General Use: As a general policy, InFirst Federal Credit Union does not automatically collect personal information from users of its Web site resource. InFirst Federal Credit Union does collect and store information on the domain a user uses to access its Web site resource, the Internet address of the Web site from which a user links to the credit union’s Web site resource and the date and time of the visitor’s visit to the credit union’s Web site resource. This information is used to measure the number of visitors to its Web site resource and the route a user travels while within the credit union’s Web site resource to better serve users and improve design and site navigation.
Member-Only Areas: Personal identification (i.e.: account number, password) is collected when a valid credit union member with an active credit union account(s) has registered to enter the secure online banking area of the credit union’s Web site resource. This information enables the credit union to regulate access of this information to those who request such access and those entitled to perform transactions on these account(s).
InFirst Federal Credit Union does not sell or provide any member information to any list service, third parties or non-credit union agencies for any reason — ever.
Online Forms: InFirst Federal Credit Union provides several online form resources (i.e.: loan application, check order) to better serve the needs of its members. Personal information provided by a user via any of the credit union’s online forms is used by InFirst Federal Credit Union only to process the member’s request for service. If the user is concerned about the security of transmitting this information via the Internet, the user is encouraged to contact the credit union directly at 703.914.8700 or 800.328.1500 or transmit the information via another resource.
E-Mail Communication: Personal information transmitted to InFirst Federal Credit Union may be used by credit union staff to respond to inquiries for service or information or improve the service the credit union provides. Since e-mail communication may not be secure against interception by unauthorized individuals, users may want to seek alternatives to e-mail when it is necessary to provide sensitive or personal information. Likewise, the credit union will not transmit sensitive or personal information that can compromise or violate a user’s privacy when communicating via e-mail.
Web Site Links: As a courtesy to our members, we may provide links to other related web sites that we feel may be of interest or use to you. We assume no responsibility for the availability or content of these sites. The addition of any of these links is not to be construed as an endorsement of any services offered by these sites.