News & Events


  • InFirst FCU Aquires CUFSC Location In Maryland From CO-OP Financial Services

    For Immediate Release May 24, 2018
    Contact: Bill Prichard, APR, Director, Public Relations
    CO-OP Financial Services
    800.782.9042, ext. 3450

    Christine Sparks, Marketing Manager
    InFirst Federal Credit Union
    540.644.9515, ext. 1216

    Branch In Marlow Heights, Maryland, to Remain Within CO-OP Shared Branch Network

    Rancho Cucamonga, California, and Alexandria, Virginia – CO-OP Financial Services and InFirst Federal Credit Union are announcing a definitive agreement transferring ownership of a Credit Union Family Service Center (CUFSC) in Marlow Heights, Maryland, from CO-OP to the credit union.

    “The team at InFirst Federal Credit Union is excited to open our first branch in Marlow Heights, Maryland,” said Marty Wye, President/CEO of InFirst FCU. “We are pleased that the current branch employees will join us in welcoming members to our newest shared branch outlet. InFirst FCU looks forward to serving credit union members, and their families, with financial services when and where they need them.”

    “InFirst FCU is an experienced operator of shared branch outlets, and we are delighted to work with their team during this transition,” said Jim Hanisch, President, CO-OP Network. “The CUFSC Marlow Heights staff will become InFirst FCU employees when the location opens as an InFirst FCU shared branch location.”

    The Marlow Heights outlet is the last CO-OP owned location in the CO-OP Shared Branch network. Earlier this month, CO-OP announced that seven branches in the Detroit, Michigan, area were purchased by Public Service Credit Union of Romulus, Michigan. Two additional branches in that area will close in late June, with staff transferring to Public Service CU along with the employees of the other seven branches.

    “Owning branches is not a strategic imperative for CO-OP, but all the branches sold this month are wonderful fits for the purchasing credit unions,” said Hanisch. “Finding the most efficient way to operate shared branching is part of our commitment to growing the CO-OP Shared Branch network.”

    CO-OP Shared Branch comprises 5,700 branches throughout the United States with 1,800 credit unions participating. Shared branching is a concept unique to the credit union industry, enabling members of participating credit unions to enter any branch in the network and conduct their business as if they were in their own home branch.

    About InFirst Federal Credit Union
    InFirst Federal Credit Union, headquartered in Alexandria, Virginia, is a member-owned cooperative, providing financial solutions to many active and retired federal employees and their families, as well as anyone who lives, works, worships or attends school in King George, Virginia. Originally chartered in 1935, InFirst FCU serves more than 11,000 members nationwide and has assets of approximately $170 million.

    About CO-OP Financial Services
    CO-OP Financial Services is a payments and financial technology company whose mission is ensuring the success of the credit union movement. CO-OP payments solutions, engagement services and strategic counsel help credit unions optimize member experiences to consistently provide seamless, personalized multi-channel offerings, while delivering secure, sophisticated fraud mitigation service. For more information, visit
  • The Best Credit Unions to Work For Under $200M In Assets

    Want to be the best? Then learn from the best.

    With unemployment low, proven executives and promising new blood have lots of opportunities. Attracting and retaining the top talent in this increasingly competitive environment will take more than just a good salary and a competitive benefits program. To successfully recruit, develop and keep great employees means offering them opportunities to grow both professionally and personally, tools that help them maintain a healthy work-life balance – and even have some on-the-job fun.

    Credit Union Journal's Best Credit Unions To Work For rankings give you the opportunity to learn from some of the most innovative credit unions out there. From enhanced family medical leave options, paid time off for volunteering in the community, special recognition programs that go beyond a plaque and a handshake and more, these credit unions have found creative ways to make people want to do their best work....

    Ranked 1: InFirst FCU
    Location: Alexandria, Va.
    Assets: $170 million
    Overall Rank: 3
    Asset Category Rank: 1

    Reasons Employees Like To Work Here:
    · Member First Committee encourages new ideas from employees to be submitted to HR. Many ideas are implemented and awarded.
    · Employees have job shadowing opportunities so they can understand the full operations of the credit union.
    · FitBit Wellness Program for staff competitions.

    Click here to read more!
  • How Better Health Insurance Ensured Low Staff Turnover

    InFirst Federal Credit Union’s employee turnover rate was just 3 percent in 2017. This low metric was achieved, in part, by fielding concerns of its 48 employees, including an uneasy course correction regarding health care insurance.

    “Approximately 18 months ago we switched health insurance carriers and it was a big mistake,” explained CEO Martha Wye. “Our employees quickly found that the out-of-pocket expenses increased disproportionately and that the coverage was terrible. We listened to their feedback and recognized that this employee ‘benefit’ negatively impacted the morale of those who had healthcare coverage through the credit union.”

    Click here to read more!


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