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InFirst Federal Credit Union, the institution that donated $4,000 to stop gun violence in Roanoke, may not be a familiar name to area residents. InFirst is based in Alexandria. But the dots do connect between Alexandria and Roanoke because InFirst absorbed the longstanding Roanoke Valley financial institution FedStar in a merger two years ago. FedStar Federal Credit Union was founded by employees of the Veterans’ Administration in Roanoke in 1947, with a main branch on Melrose Avenue. FedStar merged into InFirst in 2021. Three former FedStar branches, on Melrose, at the Poff federal building, and in Salem, operate today as InFirst offices. In an added Roanoke connection, Mark Hudzik, a former longtime executive of MemberOne Federal Credit Union in Roanoke, became InFirst’s CEO in January. Hudzik said the money will go toward a free community event with entertainment and food, Faith & Blue, scheduled Oct. 8 from 1 to 4 p.m. at Elmwood Park in Roanoke. According to organizers, “this event is a celebration of hope for the community. It is a gathering post the first 30-day commitment to ceasefire in the Roanoke Valley.”

This story was originally published in the September 17, 2023 edition of The Roanoke Times.

We have been recognized as a "Best Credit Union to Work For" for the fifth year in a row!

August 30, 2022
The Great Resignation has made it difficult for businesses to retain and attract talent, but the institutions on this year's Best Credit Unions to Work For list have figured out what it takes to be a great employer.

Ranked 4: InFirst FCU
Location: Alexandria, VA.
Assets: $252.3 million
No. of Employees: 62
Interesting Fact: InFirst celebrates birthdays and work anniversaries by announcing them each month through the credit union's intranet. The institution also recently celebrated the 70th birthday of a longtime employee both in the office and virtually.
Unusual Perk: Employees earn a bonus if they spot and prevent an instance of fraud.
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We have been recognized as a "The Best Credit Union to Work For Under $200M in Assets" for the fourth year in a row!

August 25, 2021
Among the 55 institutions were ranked in our annual Best Credit Unions to Work For, the smallest focused on maintaining normalcy in a hybrid workplace. For some, the perks are of the kind that can only be experienced in person, such as massages, a "bring your dog to work" policy, and on-site flu shots. For others, the benefits are focused on working remotely, such as telemedicine and Zoom happy hours. The following cardshow provides snapshots of the Best Credit Unions to Work For under $500 million of assets, and specific highlights of how each has gone the extra mile to boost employee morale and preserve its organizational culture. (The list was formerly produced by Credit Union Journal, which is now part of American Banker.)

Ranked 4: InFirst FCU
Location: Alexandria, Va.
Assets: $224 million
Overall Rank: 9
Asset Category Rank: 4

Reasons Employees Like To Work Here:
· “Thank You Tuesday” is a weekly recognition email sent to all employees.
· Has a popular “bring your dog to work” policy.
· Provides paid extended time off for employees who have experienced loss.

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InFirst Federal Credit Union and FedStar Federal Credit Union Jointly Announce Their Merger

FOR IMMEDIATE RELEASE June 8, 2021

Roanoke, VA – InFirst Federal Credit Union and FedStar Federal Credit Union are excited to announce that the two credit unions merged on June 1, 2021. The organization will operate under the InFirst Federal Credit Union name with combined assets of approximately $224 million, 8 branches, and serving nearly 14,000 members nationwide.

“We are excited to have the FedStar members and staff join the InFirst family. The two credit unions complement each other and share the same passion for member service,” said Martha Wye, President and CEO of InFirst Federal Credit Union. “This merger provides many benefits to our combined membership.” The credit union is scheduled to reopen the Melrose Branch located in Roanoke, VA in mid-December.
InFirst Federal Credit Union is a member-owned cooperative, providing financial solutions to many active and all retired federal employees, associations, and businesses, members of the InFirst Responders Foundation, Inc., along with anyone who lives, works, worships or attends school in most of Salem, Roanoke, Botetourt, Vinton, and King George, VA, and their immediate family members. Originally chartered in 1935, the credit union remains financially strong with the same core values, products, services, and member focus. Visit infirstfcu.org to learn more.

We have been recognized as "The Best Credit Union to Work For Under $200M in Assets" for the third year in a row!

September 21, 2020
This has been a difficult year for credit unions and those at the smallest end of the asset spectrum face even greater challenges.

But the credit unions with under $200 million in assets that made this year’s Best Credit Unions to Work For ranking were able to rise to the occasion. Overall seven of the 50 institutions on 2020’s list fit into this category. Read on for how these credit unions help support their employees and provide a fun work environment.

Ranked 1: InFirst FCU
Location: Alexandria, Va.
Assets: $186 million
Overall Rank: 2
Asset Category Rank: 1

Reasons Employees Like To Work Here:
· Employees participated in “virtual spirit week,” which included fun activities such as wearing Hawaiian attire on Monday and taking a picture with a pet on Thursday.
· Staff are provided two computer monitors and a stand up desk.
· Upon being hired, all new employees are offered a mentor to help them learn, develop and grow.

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September 17, 2018
InFirst Federal Credit Union’s employee turnover rate was just 3 percent in 2017. This low metric was achieved, in part, by fielding concerns of its 48 employees, including an uneasy course correction regarding health care insurance.

“Approximately 18 months ago we switched health insurance carriers and it was a big mistake,” explained CEO Martha Wye. “Our employees quickly found that the out-of-pocket expenses increased disproportionately and that the coverage was terrible. We listened to their feedback and recognized that this employee ‘benefit’ negatively impacted the morale of those who had healthcare coverage through the credit union.”

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